Sales : +44-1616605030

Home | About Us | Support | Online Community | Blog | FAQ |

RSHosting Blogs

Archive for the 'WHM / cPanel Help' Category

Configure Outlook Express for e-mail services. POP3 Service.

Friday, April 13th, 2007

You must perform this procedure on e-mail clients that will use the POP3 service

1)Click Start, point to All Programs, and then click Outlook Express.
2)On the Tools menu, click Accounts.
3)Click Add, and then click Mail
4)Type Your name in Display name as you would like it to appear.
5)Type your email address people use to send email messages to you.
6)Type mail.domainname under incoming mail(POP3, IMAP OR HTTP) server as well as under Outgoing mail SMTP server.
For example if your domainname is example.com then type under incoming mail(POP3, IMAP OR HTTP) server, mail.example.com and under Outgoing mail SMTP server, mail.example.com.
7)Follow the instructions as above in the Internet Connection Wizard until you reach the Internet Mail Logon page
8)In Account name, type your POP3 service user name, followed by the domain, for example, someone@example.com.
In Password, type the password associated with your POP3 service e-mail account.
9)Click on properties button.
10)Enable: My servers requires authentication in servers tab
11)Enable: Leave a copy of message on the server in advanced tab.

Bandwidth Exceeded Message

Friday, April 13th, 2007

How to modify the Cpanel bandwidth exceeded page message. This page is shown for clients automatically when they run out of bandwidth.

Bandwidth counts are reset every month.

– Login to the server as root in SSH.

– This will make a backup copy of the original file incase you need to revert back

cp /usr/local/cpanel/apache/mod_bwlimited.c /usr/local/cpanel/apache/mod_bwlimited.c.bak

– Then type:

vi /usr/local/cpanel/apache/mod_bwlimited.c

509 Bandwidth Limit ExceededSearch for the line n in the file and change it to whatever you like… carefully….

Save the file and now client will get message that you have set when they exceeds there bandwidth limits.

– Root users can change bandwidth from root WHM with the option called “View Bandwidth Usage” >> Limit (Best Fit) option for that perticular domain or user.

Or Client had allready used his all the bandwidth, then he/she can purchase a extra B/W for running month or upgrade his/her plan to next higher plan.

Fantastico icon not present in cpanel.

Thursday, April 12th, 2007

If fantastico is installed on the server, but the fantastico icon is not present in cpanel then you will have to check 3 things on the server as,
1) Make it sure that Option fantastico is CHECKED in the feature list assigned to that account.

In order to check this, you will have to login into the root WHM and select the option called Packages >> Feature Manager and edit the feature list that is assigned to that account.
You can check which feature list is assigned to the account from edit package option in whm.
2) First check the theme that cpanel is using.

And after that please check the symbolic link to the fantastico directory is present or not.
In order to create the symbolic link, run the following command say for theme bluelagoon as
– ln -s /usr/local/cpanel/3rdparty/fantastico
/usr/local/cpanel/base/frontend/bluelagoon
3) Please check the cpanel version and If you are running cpanel version called CPANEL 10.4.0C150 or next and icon is not present in cpanel’s own themes like x, x2,xmail etc, then run the command as a root via SSH

—————-

mv /usr/local/cpanel/3rdparty/fantastico/xskin.html
/usr/local/cpanel/base/frontend/x/cells/fantastico.html

Ioncube Installtion for user

Wednesday, April 11th, 2007

For installation of ioncube for perticular account then goto
http://www.ioncube.com/loaders.php
download it one server server where it is available. you need to do the following process on the server.
1 go to user directory and wget http://downloads.ioncube.com/loader_downloads/ioncube_loaders_lin_x86.tar.gz
2 Extract the tar file with tar -zxvf ioncube_loaders_lin_x86.tar.gz
3. change the permission chown user:user ioncube
4. then goto ioncube directory cd /home/user/ioncube and again change the ownership of all files to user:user
5.after changing the permission copy ioncube-encoded-file.php and ioncube-loader-helper.php in public_html by
cp ioncube-encoded-file.php ../public_html/
cp ioncube-loader-helper.php ../public_html/
6.then goto public_html folder of that user and again change the ownership to user:user for ioncube
7 Now ioncube is get installed you can access that using access ioncube by http://domain.com/ioncube-loader-helper.php
enjoy…..:)

Unrouteable Email Issue

Wednesday, April 11th, 2007

While sending emails from your email address and you get the error Unrouteable address with RCPT reject. That means the problem at receivers end.

Check the following things.

1. Check the domains entry is available in userdoamins.

2. Check the domains entry is is available in localdomain

3. check the domain must having catchall address set if not then set
vi /etc/valiases/domain.com

*: username

4. also make sure that the mail folder having ownership user:mail

5 restart exim services once.

6. Now your problem will get resolved.

How to change MX Record

Wednesday, April 11th, 2007

MX Record is an entry in a domain name database that identifies the mail server that is responsible for handling e-mail for that domain name.You can have website on one server and MX record on some another server and in that case you will have to ulter your MX entry in DNS zone for that perticular domain.

You can have multiple MX records for a same domain and it will check for MX record set with priority.
lowest number will receive mail first that is lower number will have highest priority.

1)You will have to login as a root in WHM

2)Go to the option called DNS Functions >> Edit DNS Zone

3)Select the domain from list and edit that domain
You will see the entries like
XYZ.com. 14400 MX 0 XYZ.com.
mail 14400 CNAME XYZ.com.

4)Suppose you want to change MX to point to the ip 176.199.1.90 then you will have to do the changes in MX record as
XYZ.com. 14400 MX 0 mail.XYZ.com.
mail.XYZ.com. 14400 A 176.199.1.90

5)Save the chnages and remove the entry for XYZ.com from /etc/localdomains.

6)Edit the /etc/remotedomains file - this tells Exim to not handle mail for this domain.
vi /etc/remotedomains
Add the domain name to this file.
Save the changes.

7)You can check the changes done in MX record for the domain at — http://www.dnsstuff.com/

| About Us | UK Reseller Hosting | US Reseller Hosting | Support | Faq | FOR INFORMATION info@rshosting.com
Copyright 2003 - 2008: RSHosting. All Rights Reserved. | Terms of Use | Privacy Policy